Frequently Asked Questions
Everything you need to know about pricing, scheduling, guarantees, and how we work.
Pricing & Scheduling
Window cleaning in Lincoln is priced per job, not per hour. It depends on your window count, number of stories, and whether you want interior, exterior, or both. We give you a clear flat quote up front, free. Call (402) 413-9648 or request a quote online.
Yes. We clean nearly all year, with spring and fall as our busiest seasons. During freezing winter stretches we may reschedule exterior work for safety or focus on interior cleaning.
Fill out our online quote form, call, or text (402) 413-9648. We typically reply within 24 hours with a clear, no-pressure quote.
Service & Process
For exterior-only work, no, as long as we can reach the backyard through unlocked gates. For interior cleaning, we need an adult (18+) present to let us in and secure pets.
Standard glass cleaning always includes a basic seal and frame wipe. Full screen cleaning and deep track detailing are available as add-ons. Just ask and we'll include them in your quote.
Yes, but it's a separate restoration service, not part of a standard clean. Hard water bonds calcium to the glass, and we use specialized compounds to dissolve it. We assess in person first to confirm the glass can be restored.
Guarantees & Payment
If rain spots your exterior windows within 48 hours of our service, tell us and we'll come back and touch up the affected glass for free. Nebraska weather is unpredictable, so we take that risk off you.
Yes. First Light Cleaners carries full liability insurance that protects both your property and our technicians. We're happy to provide proof of insurance on request.
Payment is due on completion. We accept cash, check, credit card, and ACH, and can email an invoice with a pay-online link.